Privacy Policy

1. Information We Collect

We collect information from and about you in several ways.

• Account information, such as your name, email address, profile photo, authentication provider ID, account settings, preferred language, plan, credits, referral information, and login events.
• Contact and communications information, such as phone number, SMS consent status, WhatsApp identifier, notification preferences, email support messages, support-ticket content, abuse reports, call records, message delivery status, and customer-care history.
• Project and app-builder content, such as prompts, chat messages, requirements, screenshots, uploaded files, ZIP imports, media, images, generated source code, generated files, app names, project metadata, preview URLs, deployment URLs, build logs, version history, error traces, QA reports, and publish or share settings.
• Voice, phone, WhatsApp, and audio information, such as inbound and outbound call metadata, caller number, call duration, voicemail or voice-note audio, recordings, transcripts, summaries, detected language, translated text, tool-call history, and follow-up actions.
• Billing and commercial information, such as subscription plan, credit balance, purchase history, invoices, billing status, and payment identifiers. Payment card details are handled by our payment processor and are not stored directly by TikkaBurrito.
• Connected-service information, such as GitHub installation details, repository metadata, deployment settings, domain records, environment-variable names, encrypted integration credentials, database provider settings, and third-party service connection status.
• Usage, device, and technical information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, session identifiers, feature usage, approximate location from network data, logs, diagnostics, crash reports, cookies, local storage, and similar technologies.

2. Calls, SMS, WhatsApp, and Recordings

When you call, text, send WhatsApp messages, use voice notes, or use browser voice features with TikkaBurrito, we may record, transcribe, translate, summarize, analyze, and store those communications. We use them to understand your app request, continue builds, send links, troubleshoot issues, verify consent, improve quality, train and evaluate our systems, protect against abuse, and comply with legal obligations.

Calls may be recorded. By continuing a call or sending a voice note after receiving a recording notice, you consent to our recording and use of that communication as described in this policy. If you do not want a call recorded, do not continue the call; you may instead use the website or email us at support@tikkaburrito.com.

3. How We Use Information

• Provide, operate, maintain, secure, and improve the Service.
• Create, preview, test, debug, deploy, host, restore, and update the apps and projects you ask us to build.
• Process prompts, chats, files, voice transcripts, support requests, and other inputs through AI systems and service providers so we can generate plans, code, explanations, summaries, tests, and support responses.
• Send transactional, account, support, product, and service communications, including signup links, verification codes, build status, preview links, deployment links, credit alerts, recovery messages, support replies, security notices, and product updates.
• Analyze usage, diagnose errors, measure performance, route support, investigate abuse, prevent fraud, enforce our Terms, protect users, and satisfy legal or regulatory requirements.
• Improve, evaluate, benchmark, fine-tune, and train our products, models, prompts, classifiers, safety systems, retrieval systems, QA tools, and internal workflows, subject to your choices described below.

4. AI, Learning, and Training

TikkaBurrito is an AI app builder. Unless you opt out or a separate written agreement says otherwise, we may use prompts, generated code, project context, support transcripts, call transcripts, WhatsApp messages, SMS interactions, build logs, diagnostics, feedback, and usage data to operate, debug, evaluate, improve, and train TikkaBurrito and related AI systems. This may include reviewing examples, creating benchmarks, improving prompts and retrieval, training internal classifiers, evaluating output quality, and improving model behavior.

You may request deletion or ask us to stop using your non-public customer content for future model-training or product-learning purposes by contacting support@tikkaburrito.com. We may still retain and use information needed for security, fraud prevention, legal compliance, billing, backups, dispute resolution, and operation of projects you choose to keep active.

5. Public Apps and Your End Users

If you publish, share, or deploy an app built with TikkaBurrito, that app may be visible to others and may collect information from its own end users. You are responsible for the privacy policy, notices, consent flows, security, and legal compliance of the apps you create, publish, or operate. We may host, inspect, cache, monitor, or process deployed app content and telemetry to provide hosting, previews, abuse prevention, troubleshooting, and platform reliability.

6. How We Share Information

We do not sell your personal information. We share information only as needed to provide, improve, protect, and comply with the Service.

• Infrastructure and hosting providers, such as Firebase, Firestore, Google Cloud, Supabase, Vercel, Railway, storage, logging, monitoring, and security providers.
• AI and automation providers that process prompts, files, call transcripts, support requests, and project context to generate plans, code, summaries, analyses, and responses.
• Communications providers, such as Twilio, Vapi, Meta/WhatsApp, email delivery providers, transcription providers, and SMS or voice routing providers.
• Commercial and integration providers, such as Stripe, GitHub, domain registrars, database providers, analytics providers, and connected services you authorize.
• Law enforcement, regulators, courts, legal advisors, or other parties when we believe disclosure is required by law, necessary to protect rights or safety, or needed to enforce our Terms.
• Successors or affiliates in connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to appropriate confidentiality and privacy protections.

7. Mobile Information and SMS Consent

By providing your phone number and opting in, you agree to receive recurring SMS, MMS, WhatsApp, or voice communications fromTikkaBurrito related to your account, app builds, signup, login, verification, previews, deployments, credits, billing, support, product updates, and service alerts. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to unsubscribe from SMS messages. Reply HELP for help or contact support@tikkaburrito.com. Carriers are not liable for delayed or undelivered messages.

8. Cookies, Analytics, and Local Storage

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect sessions, measure usage, debug errors, improve performance, and understand how people use the Service. Your browser may let you limit cookies, but some Service features may not work correctly without them.

9. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption where appropriate, secure credential handling, monitoring, and limited internal access. No system is perfectly secure. You are responsible for keeping your account credentials, API keys, deployment credentials, and connected-service accounts secure.

10. Retention

We keep information for as long as needed to provide the Service, maintain your account and projects, comply with legal obligations, resolve disputes, enforce agreements, protect against fraud and abuse, improve our systems, and maintain backups. Retention periods vary by data type. For example, account and billing records may be kept longer than transient logs, while deployed project files may remain active until you delete or unpublish the project.

11. Your Choices and Rights

• Update account, profile, phone, and notification settings in the Service.
• Reply STOP to opt out of SMS messages.
• Request access, correction, export, deletion, or restriction of your personal information.
• Ask us to stop using non-public customer content for future model training or product-learning purposes.
• Close your account or ask us to delete projects, subject to legal, billing, security, and backup limitations.

To make a privacy request, contact support@tikkaburrito.com. We may need to verify your identity before completing a request.

12. Children and Minors

The Service is not intended for children under 13. If you are under the age required to use online services in your jurisdiction, you may use the Service only with permission and supervision from a parent or legal guardian. If you believe a child provided personal information to us without appropriate consent, contactsupport@tikkaburrito.com.

13. International Users

We operate from the United States and use service providers in the United States and other countries. Your information may be transferred to, stored in, or processed in locations where privacy laws may differ from those in your jurisdiction.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as posting the updated policy, updating the date above, or sending an in-app, email, SMS, or account notice when appropriate. Your continued use of the Service after an update means the updated policy applies.

15. Contact

Questions, requests, privacy concerns, SMS help, data deletion requests, and training opt-out requests can be sent to support@tikkaburrito.com.